Refund & Return Policy

Last Updated: 31/01/2025

At Michael Howley Art, we want you to be completely satisfied with your purchase. This policy outlines our refund and return procedures to ensure a smooth experience.

1. Eligibility for Returns & Refunds

We accept returns within 14 days of delivery.
Items must be returned in their original condition and packaging.
Custom or commissioned artwork is non-refundable and cannot be returned.
Digital downloads are final sale and non-refundable.

2. Return Process

To initiate a return, please contact us at michaelhowleyartist@gmail.com with your order details.
Once approved, you will receive instructions on how and where to send your item.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

3. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 3 days of delivery with photos of the damage.
We will offer a replacement or a full refund, including shipping costs.

4. Refund Process

Once we receive and inspect your return, we will notify you about your refund status.
Approved refunds will be processed within 30 days to the original payment method.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at michaelhowleyartist@gmail.com.

6. Non-Returnable Items

Gift cards
Downloadable digital products
Custom or commissioned artwork

7. Contact Information

For any questions about our Refund & Return Policy, please contact us at:
Email: michaelhowleyartist@gmail.com

By purchasing from Michael Howley Art, you agree to the terms outlined in this Refund & Return Policy.